Get in Touch
Have questions about roshandigitalcv.site? Need help creating your resume? We're available 24/7 via email to assist you.
Email Support
Primary Contact:
Support@roshandigitalcv.site
✓ Available 24/7
Response within 24 hours
Office Address
T446/10, Dhaiya Property
Baljit Nagar
West Delhi
Delhi, India
Note: For correspondence only. We do not provide in-person support at this location.
Online Platform
Website:
https://roshandigitalcv.site
Access our resume builder and all features online anytime, anywhere.
Response Time
Email Queries:
Within 24 hours
Technical Issues:
Priority response within 12 hours
We aim to resolve all queries as quickly as possible
Send Us a Message
Frequently Asked Questions
Before reaching out, you might find answers to common questions below:
💳 How do I make a payment?
Answer: After creating your resume, you'll be directed to our payment page. We accept payments through Razorpay, PhonePe, and Paytm. Simply select your template type and complete the payment. You'll receive instant access to download your resume.
📥 How many times can I download my resume?
Answer: After payment, you can download your resume up to 10 times within 24 hours. This gives you flexibility to make minor adjustments and re-download as needed.
🔒 Is my data safe?
Answer: Yes! Your privacy is our priority. All resume data is automatically deleted within 6 days. We do not backup or store your personal information beyond this period.
💰 What are the pricing options?
Answer: We offer template-based pricing with no subscriptions:
• Minimal: ₹4
• Classic: ₹9
• Modern: ₹14
• Creative: ₹19
Same rates apply for both resumes and cover letters. Visit our Pricing page for details.
🔄 Can I get a refund?
Answer: As per our payment gateway terms (Razorpay, PhonePe, Paytm), all sales are final. We do not offer refunds. Please review your resume carefully before making payment. You can preview your resume before purchase.
⏱️ What if the 24-hour download period expires?
Answer: After 24 hours, download access expires. If you need the resume again, you'll need to create and purchase a new copy. We recommend downloading all needed versions within the 24-hour window.
🎨 Can I change templates after payment?
Answer: No, template selection is final at the time of payment. Please choose your preferred template carefully before completing the purchase. You can preview different templates before deciding.
📧 I didn't receive my download link!
Answer: Please check your spam/junk folder. If you still haven't received it, email us at customerservice@roshandigitalcv.site with your transaction ID, and we'll help you immediately.
What to Include in Your Email
To help us assist you faster, please include the following information when contacting us:
📝 For General Inquiries
- Your name and email
- Specific question or concern
- Any relevant details
🔧 For Technical Issues
- Transaction/Order ID
- Browser and device info
- Screenshot of the error
- Steps to reproduce the issue
💳 For Payment Issues
- Transaction ID/Reference number
- Payment method used
- Amount charged
- Date and time of transaction
Before You Contact Us
⚠️ Important Information
Please Note:
- We do not offer phone support at this time
- Our office address is for correspondence only - no in-person visits
- All support is provided via email at customerservice@roshandigitalcv.site
- We respond to all emails within 24 hours
- For urgent technical issues, mark your email as "URGENT" in the subject line
Alternative Support Resources
💰 Pricing Details
Learn about our template types, pricing, and what's included in each package
View Pricing📜 Policies
Read our terms, privacy policy, and cancellation/refund policy
Ready to Create Your Resume?
Don't let resume building hold you back from your dream job. Get started today!
Build Your Resume Now✉️ We Value Your Feedback
Your feedback helps us improve roshandigitalcv.site. Whether you have suggestions, concerns, or just want to share your experience, we'd love to hear from you at customerservice@roshandigitalcv.site